Terms of Sale

1. Purpose

These Terms govern the sale, by DYN SERVICES UK LTD("BimDecode"), of VIN decoding reports and of credits used to obtain those reports, for BMW, MINI, Rolls-Royce and ALPINA vehicles.

2. Service

Structural VIN decoding is free. The paid report (factory configuration) is delivered digitally, viewable online and downloadable as a PDF. The data comes from third-party sources; it is provided for information only, without any guarantee of completeness or absolute accuracy.

3. Prices and payment

Prices are shown in your local currency, including applicable taxes where relevant. Current offers: single report from $8.99 / £6.99 / €7.99, full report with service history from $27.99 / £21.99 / €24.99, and credit packs. One credit unlocks one origin report. Payment is processed online through our secure provider Stripe. Credits do not expire.

4. Delivery

The report is made available immediately after payment is confirmed (or after a credit is used), online and as a PDF.

5. Right of withdrawal

For digital content supplied immediately, the statutory right of withdrawal does not apply once performance has begun. By completing your purchase, you expressly request immediate performance of the service and acknowledge that you lose your right of withdrawal once the report is unlocked. Unused credits remain refundable under the applicable law.

6. Complaints and refunds

If a technical problem prevents access to a paid report, contact clement@gocarz.eu; we will re-deliver the service or refund the credit concerned. Where the data source returns no vehicle for a covered VIN, the payment is automatically refunded.

7. Online dispute resolution

Consumers in the European Union may use the European Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.

8. Liability

BimDecode provides an information service and cannot be held liable for purchase decisions made on the basis of a report. BimDecode is independent and not affiliated with BMW AG or the other brands mentioned.

9. Governing law

These Terms are governed by the law of England & Wales, without prejudice to the mandatory consumer-protection rules of the buyer's country of residence.